We pickup your computer. Diagnose it, call you. If you wish to proceed with the repair, we order any necessary parts (we keep some of the more common stuff in stock), generally receive them within 2 days, perform the repairs, perform another diagnostic and take steps to verify that your computer will not have any issues for a reasonable amount of time (Our warranty is 90 entire days on all labor, we generally order parts with much longer warranties to provide the best service for you.)
Our pickup area
Inside the pick area, there is a charge of $25 to pick up any computers, in addition to $25 per computer you'd like us to check out for you.